Our Core Values | Ethics
What we Stand for:
You either have to be first, best or different…we strive to be all 3! We are “Your Best Move”
1. 5-Star Ultimate Client Experience
To be the best, you have to offer the best. Our clients come first and everything we do is for your best interest. Our mission is to create the ultimate client experience where you get the best service around because we believe you deserve no less. After all, buying or selling a home should be considered an experience of a lifetime!
2. Real Estate Professionalism
Our industry lacks professionalism and standards. We believe in the “Golden Rule” meaning we treat others as we would want to be treated. In fact, we take it to the “Platinum” level meaning we treat others the way they want to be treated. We always work from an integrity and honesty based position with a mantra of “do the right thing.” Especially when no one is looking.
3. Our Brand
Our brand promises that we are “Your Best Move” and everything we do exemplifies our brand. Our brand is an industry known, cutting-edge and innovative brand focused exclusively on the client experience and results. We promise to be “Your Best Move” in real estate and we won’t break our promise!
4. Education and On-going Training
We are a learning based company always training and growing. We are masters of our craft and you depend on us to be your guide. You expect us to navigate you through the real estate process and we will rise to the challenge. Our leaders train and get trained so that you, our client will reap the benefits of our knowledge.
5. Results
In a fast paced world, with millions of data available, you expect results. Our results will get you moved timely and smoothly. You trust that we will get you results and our sales prove that you will get no less when choosing us as your real estate consultants. We are committed to making your client experience no less than amazing. You can count on that! We focus and care completely about you.
To talk about your real estate goals, our core values and how they work for you, call or email us today!
helen@helenoliveri.com
847.967.0022
Testimonials
Wow! What a whirlwind 5 weeks! I just want to take a moment and thank you both for all the hard work you have put in over the past several weeks. Your professionalism is to be commended. Tim and I both feel, if we had listed with you last summer, our home would have been sold then. I also want to thank you for the special gift, it was very thoughtful and I look forward to enjoying it! This house was Tim’s favorite home, so he was most thankful. We truly appreciate your thoughtfulness. …
We have just listed our home with Helen. She is very honest and upfront about the listing and selling procedures, very aggressive with getting the house marketed and has a wonderful staff working with her to get things going! My husband and I are very happy with our decision to list with her.
Helen, I should have responded sooner but my feet haven’t touched the ground since the good news on the sale of my house. You lived up to all and more than my expectations with the way you’ve handled everything. I appreciate the double emails to Sally and me. My friends celebrated with me at Maggiano’s on Friday and we were all amazed at the quick sale and at the listing price! I thank you as does my family.
I am beyond grateful that it was Helen and her team who carried us through the roller coaster known as our house sale. Without her I am more than sure we would not have sold it and potentially ended up in foreclosure. Helen is exactly what I needed during negotiations. She never made me feel stupid about the process nor did she do anything but lend an ear during a time of strife. Without question, I would recommend and use her services again.
Helen was great! Communication is key for me, especially following a bad experience with another realtor several years ago. This was not an issue for Helen and her team, as I was continually informed on the status of our listing with detailed email and telephone updates. The marketing materials did a fantastic job of showcasing the property. We definitely made the right decision to use Helen and her team to sell our home, for all the reasons mentioned above and more.
Helen was professional and knowledgeable in her field. Well prepared for first meeting. Helen was warm & friendly. Always kept me really informed. Her team was knowledgeable, supportive and responded quickly to all requests. The team kept me informed through every step of the process. I would highly recommend Helen and her team. They were knowledgeable, friendly, helpful, easily accessible and supportive throughout the entire process.
Helen was great during the whole sale process. Every time I would call she would pick up ready to talk about anything. I have never experienced this level of service from a real estate agent. Helen is also very honest, she knows what needs to get done to sell a home. Our home was sold after 8 days of being on the market, even with being an interior town home unit which are not in high demand right now. Want your home SOLD? Talk to Helen. Thanks Helen!
Helen came into our house after we had it listed with other brokers for over a year. She was honest, sincere and very direct to the point on what needed to be done to our home sold in this market. Also, I can’t believe the amount of marketing they do. I can honestly say that she really surpassed our expectations of what a realtor should be. Getting sold in this market for 96% of asking in 33 days speaks for itself. We are very grateful we called Helen and thanks to all of you for a job well done…
A lot of things set Helen apart from the other realtors. Her level of expertise in the area, her level of dedication is like nothing I’ve ever seen before, but mostly is clear she loves what she does and that goes a long way in satisfying her customers. She loves her job and she loves her clients. She was not the first realtor we chose, and the experience with Helen was completely different than anyone else we’ve worked with. The reaction time and attention to detail, it was like she was s…
We felt that Helen and her team did a terrific job for us. We were very pleased to be able to sell the property so quickly. And appreciate all of Helen’s direction in getting the house staged. Thanks for all your support and help during the selling process.